Terms

The legislation of the Republic of Latvia stipulates that the owner of an online store must specify the terms of delivery and return of goods, as well as the right of withdrawal. This specification is referred to as a distance contract (Regulations of the Cabinet of Ministers).

Distance Contract

The seller of the goods offered in this online store, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, hereby enter into the following Agreement:

  1. The Seller undertakes to sell and deliver goods to the Buyer according to the Buyer's order.

Delivery and Payment Procedure

The Buyer places an order for goods through this website by indicating the type and quantity of goods ordered. The Buyer has the option to make payment for the goods using the payment tools embedded in the online store or by paying the invoice prepared by the Seller and sent to the Buyer via email. The invoice is prepared electronically and is valid without a signature.

The Seller ensures delivery of the goods within 1-5 days from the receipt of payment for the goods, coordinating the delivery time with the Buyer.

Right of Withdrawal

The Buyer has the right to withdraw from the goods within 14 calendar days from the moment of receipt of the goods by sending a withdrawal letter to the Seller. The Seller will send the withdrawal letter template to the Buyer via email upon the Buyer’s request. The Buyer is obliged to return the goods to the Seller within 7 days after sending the withdrawal letter. The Buyer shall cover all expenses incurred in returning the goods to the Seller.

The Buyer cannot exercise the right of withdrawal if:

  • the ordered goods cannot be returned due to their nature, or they spoil quickly or are perishable;
  • the ordered goods have been made specifically for the Buyer according to an individual order;
  • the Buyer has opened the packaging of an audio recording, video recording, or computer program.

The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that “the consumer is responsible for the maintenance of the quality and safety of the goods during the term of exercising the right of withdrawal.” The Seller reserves the right to deny the Buyer the right of withdrawal or retain a compensation fee if the goods are damaged, treated carelessly during use, or if the instructions have not been followed, if the original packaging of the goods is lost, or if the packaging is significantly damaged.

Data Processing

By entering the necessary information when placing an order, the Buyer confirms that they have read and agree that their provided data will be used so that the Seller can accept the Buyer's order and carry out the delivery of goods in accordance with the requirements of Latvian legislation. By entering the information, the Buyer agrees to receive notifications related to the processing of the Buyer’s order at the specified email address.