Shipping policy

Delivery Outside Latvia

We currently do not deliver orders outside Latvia.

As of 12 August 2026, Regulation (EU) 2025/40 on packaging and packaging waste applies, introducing new requirements for businesses that sell and deliver packaged goods to other European Union countries.

While we adapt our operations to the new requirements, Bobastore.eu deliveries outside Latvia are temporarily suspended.

We plan to resume deliveries as soon as we have ensured compliance with the applicable requirements.

 

Delivery in Latvia

Order processing and delivery time

We process and prepare orders within 1–2 business days after payment has been received.

Once the order has been prepared, delivery within Latvia usually takes an additional 1–2 business days.

During sales, promotional campaigns, pre-holiday periods and public holidays, order processing and delivery may take longer.

Delivery times are approximate and may also change due to carrier workload or other circumstances beyond our control.

 

Delivery methods and prices in Latvia

We deliver orders to parcel lockers and by courier.

Delivery method Price
Venipak parcel locker €2.50
DPD parcel locker €3.50
Omniva parcel locker €3.50
Courier delivery depends on the weight and size of the order


Free delivery from €80

For orders from €80, delivery to a parcel locker in Latvia is free of charge.

We prioritise free delivery via Venipak. If necessary, we may also send the order via DPD or Omniva.

If, due to the size, weight or packaging of a particular order, delivery with a different carrier is safer or more suitable than the one originally selected, we may change the delivery service provider. No additional charge will be applied to the customer.

Free delivery does not apply to courier delivery.

 

Order collection

Orders can also be collected in person from our warehouse or from the BOBA store café stand at Domina Shopping.

 

Collection from our warehouse

By prior arrangement, orders can be collected from our warehouse:

📍 Nometņu iela 47, Riga (Āgenskalns)
📞 Phone: +371 28465556 / +371 25652898

Please contact us before arrival to arrange a suitable collection time.

 

Collection from the BOBA store café stand at Domina Shopping

Orders can also be collected from the BOBA store café stand at Domina Shopping.

You will find the stand near the main square of the shopping centre, close to Entrance B, directly opposite the Burger King restaurant.

📍 Ieriķu iela 3, Domina Shopping, Riga
🕒 Every day: 10:00–21:00
📞 Phone: +371 28465556 / +371 25652898

 

Collecting a parcel locker shipment

When placing an order, please provide a correct phone number and email address and select your preferred parcel locker or delivery address.

Once your order has been handed over to the carrier, you will receive information about the shipment status and collection.

Please collect your parcel within the storage period specified by the carrier.

If the parcel is not collected and is returned to Bobastore.eu, the customer is responsible for the cost of reshipping the order.

 

If the shipment is damaged

If you notice that the packaging is damaged when receiving your order, please take a photo of it before opening the parcel.

If the ordered products are also damaged, please contact us and include photos of both the packaging and the damaged products.

We will assess the situation and agree on the most suitable solution.

 

Questions about delivery and collection

If you have any questions about delivery or order collection, please contact us and provide your order number.

📞 +371 28465556 / +371 25652898

info@bobastore.eu